Guide and Documentation

Guide and Documentation

  • Docs
  • Go to Application

›Get started

Get started

  • Welcome to DDC
  • Create an account
  • Link your first oven

Ovens

  • Ovens list
  • Oven details
  • Evereo details
  • Transfer all recipes
  • Oven groups

Recipes

  • Library
  • Create a recipe
  • Send a recipe
  • Community
  • Recipe books
  • Convert recipes

Analytics

  • Analytics page

Settings

  • Settings
  • User settings
  • Company settings
  • Additional Options

How to

  • How to download HACCP logs
  • How to know the most used programs
  • How to remove an oven from your account
  • How to clone an oven
  • How to create and send a recipe
  • How to create and send a recipe book
  • How to detect usage spikes
  • How to convert recipes

Troubleshooting

  • I forgot my password
  • I can't add my oven to DDC
  • An oven is missing from the oven list

Link your first oven

After you activated your DDC account and have logged in, you will see an empty ovens page: the first step is to connect an oven to your DDC profile.


Add oven

Clicking the NEW button will open a pop up where you will have to insert the oven serial number and cloud pin: follow the instructions reported on the form to know where to find them, then click ADD.


Add form

If the information entered is correct, your oven will be added to the list of ovens and you can start to analyze its data or view its recipes.

With the same flow you can connect both accessories, ovens that can't be connected to internet and ovens that have never been connected to internet.

For accessories and non connectable ovens you won't need to add any Cloud PIN and you will see the status of this products in the oven list. In their detail page you will be able to access the documentation of your product.


Accessory page

For connectable ovens that has never been connected you can do it also after you add the oven to DDC. After the first connection in the oven page you can find the button ADD CLOUD PIN, that will open a pop up where you can input your PIN. In that moment the data of the oven will be updated on DDC.


Did you run into any errors? See the help page to check the most common problems.

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